Cookie policy

This Cookie Policy explains how Ask & Fix (“we,” “our,” or “us”) utilizes cookies and similar tracking technologies on our website (“Website”). It outlines the types of cookies we use, the purposes for which we use them, and your options regarding their control.

Understanding of Cookies

Cookies are small files containing text data that are stored on your browser or device when you visit a website. These files facilitate functionality, personalization, and analytics. Each cookie generally includes:

  • the domain name it originates from;

  • its duration before expiration;

  • a unique string of characters (identifier).

Cookies may also track certain device characteristics, preferences, and behavioral data relating to your interaction with the Website.

Types:

  • Session cookies expire when the browser closes.

  • Persistent cookies remain stored until they expire or are manually deleted.

  • First-party cookies originate from Ask & Fix.

  • Third-party cookies are deployed by authorized partners (e.g., analytics or advertising providers).

Categories of Cookies We Use

  • Authentication Cookies: Maintain your login state.

  • Security Cookies: Detect abuse and ensure data integrity.

  • Analytical Cookies: Assess usage trends to enhance user experience.

  • Advertising Cookies: Deliver relevant advertisements based on your browsing behavior.

Third-Party Technologies

Our platform integrates services from external providers, which may set cookies to function properly:

  • Google Analytics – Measures audience behavior. Opt-out

  • Microsoft Advertising – Tracks the performance of advertising campaigns.

  • Cloudflare – Reinforces content delivery and site security.
  • Zendesk – Facilitates customer service tools.

All third-party vendors operate under contractual obligations not to use data for unrelated purposes.

To manage third-party ad preferences, you may visit:

Use of Similar Technologies

Beyond cookies, we may use:

  • Web beacons: Invisible image elements that allow traffic and engagement tracking.

  • SDKs (Software Development Kits): Lightweight code modules embedded in mobile or web apps.

  • Snap Pixel: Tracks advertising conversions on Snapchat.

Purpose of Cookies and Trackers

We employ cookies and comparable technologies to:

  • Authenticate users and sessions.

  • Safeguard against unauthorized activity.

  • Analyze traffic and performance metrics.

  • Tailor content and ad delivery.

Managing Cookie Preferences

You have control over cookies via your browser settings. Disabling some cookies may degrade site functionality. Learn how to manage settings:

Language

This Policy is drafted in English. Translations are offered for reference. In case of conflict, the English version prevails.

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