We want to assure you that all of our experts have relevant experience and that all of them are professionals. Our self-developed expert selection process for Ask&Fix, provides high quality online help for our users.
The main steps are: selection of candidates through a testing system, interview, verification of diplomas and educational licences, verification of practical and most importantly provable skills, as well as soft skills that guarantee an appropriate level of communications
Experts selection for the team
Experts selection for the team
We want to assure you that all of our experts have relevant experience and that all of them are professionals. Our self-developed expert selection process for Ask&Fix, provides high quality online help for our users.
The main steps are: selection of candidates through a testing system, interview, verification of diplomas and educational licences, verification of practical and most importantly provable skills, as well as soft skills that guarantee an appropriate level of communications
Experts verification
Step 1. Testing experts
We start by testing candidates to maximise the quality of the selection process and confirm basic qualifications. We further conduct interviews to announce the results.
Step 2. Degree and license check
Subsequently, we request that specialists provide documentation diplomas, licenses, and certifications to validate their expertise. We then meticulously scrutinize each provided document, confirming its genuineness.
Step 3. Hard skills test
Specialists must demonstrate their proficiency by successfully completing a demanding hard skills assessment. These tests, specifically designed for each expert specialization featured on Ask&Fix, were crafted by esteemed professionals whose expertise we value.
Step 4. Soft skills test
At Ask&Fix, our core focus revolves around service. We are dedicated to furnishing our members with both friendly and precise responses to their inquiries, as well as addressing their concerns with promptness.
Constant self-improvement
Professionalism is not everything, each of self-respecting expert realise that there is no limit to perfection. So we at Ask&Fix pay a special attention to knowledge and expansion of knowledge by studying new technologies and services that you our users encounter daily.
Each of our agents has the appropriate education and certificates that confirm their specialisation. We are constantly conducting additional trainings and adaptations to improve their skills.
Constant self-improvement
Professionalism is not everything, each of self-respecting expert realise that there is no limit to perfection. So we at Ask&Fix pay a special attention to knowledge and expansion of knowledge by studying new technologies and services that you our users encounter daily.
Each of our agents has the appropriate education and certificates that confirm their specialisation. We are constantly conducting additional trainings and adaptations to improve their skills.
